How long will it take for convenience store pickup?
What should I bring to collect convenience store pickup?
What are the limitations for convenience store pickup?
Overseas Order
Payment options for overseas order?
Do you offer international shipping?
How do we ship overseas orders?
How is the overseas shipping fee calculated?
How should I handle overseas customs duties?
Are batteries included in international shipping?
Product Use
Why are makeup brushes designed with automatic rotation?
Quick tips to get started?
How to properly hold and use a rotating makeup brush?
How much foundation should I use?
How to blend makeup around my eyes and nose?
Is circular buffing motion still necessary when using a rotating brush?
Is it safe to use the rotating brush on sensitive skin?
How does a rotating foundation brush differ from a manual foundation brush?
How does a rotating foundation brush differ from a makeup sponge?
Makeup sponges must be dampened before use to achieve a natural, sheer finish using a dabbing technique. However, improper use can lead to fatigue or using too much foundation, resulting in an uneven look
What is the type of battery used for rotating brush?
Is the brush handle waterproof?
What are the brush bristles made of?
How should I clean the brush head?
How often should I replace the brush head?
Product Selection
What types of makeup products can be used with the Foundation Brush?
What types of makeup products can be used with the Blusher Brush?
What types of makeup products can be used with the Powder Brush?
What types of makeup products can be used with the Sculpting Brush?
Which brush head should I use for mineral foundation?
What is the difference between the “No-Makeup Look Brush Set” and “Glamorous Glow Brush Set”?
Which brush set is recommended for beginners learning makeup?
Which brush set is recommended for outdoor activities like traveling and camping?
Product Warranty
What is the warranty policy for our products?
What circumstances would void the product warranty?
Return/Exchange Policy
Do you offer a free return policy?
What are the conditions for product returns and exchanges?
Why are brush heads not eligible for return or exchange after being opened or used?
How is shipping fee handled for returns and exchanges?